Notation Based on the Act on Specified Commercial Transactions

1. Business Name

Animalfavorite™

2. Responsible Person

Hannah Louise McKenzie

3. Business Location

Operated from Animalfavorite
(No physical address is disclosed.)

4. Contact Information

Email address: info@animalfavorite.com
Phone number: Available upon request without delay.

5. Product Prices

Product prices are displayed on each product page.
All prices shown include applicable taxes unless stated otherwise.

6. Additional Costs

  • Shipping: Free shipping available

  • Any applicable customs duties, import taxes, or payment processing fees may apply depending on the payment method or destination.

7. Accepted Payment Methods

  • Credit cards (Visa, Mastercard, American Express)

  • Apple Pay

  • Google Pay

  • Shop Pay

8. Delivery Time

Orders are typically shipped within 5–9 business days after order confirmation.
Delivery times may vary during peak periods.

9. Shipping

All orders are shipped with tracking information provided, allowing customers to monitor delivery status.

10. Cancellations & Returns

  • Order cancellations are accepted prior to shipment via email.

  • Returns are accepted within 30 days of delivery.

  • Returned items must be unused and unopened.

  • Return shipping costs are the responsibility of the customer unless the item is defective.

11. Defective or Incorrect Items

If a product is defective or incorrectly delivered, please contact us within 30 days of receipt.
After verification, we will provide a replacement or a refund at no additional cost.

12. Disclaimer

Product results may vary depending on the individual animal.
Our products are intended as pet care supplements and are not veterinary medicines.